Cancellation Terms 26.08.2022
- LA Guitar School offer guitar tuition on a private basis and the lessons are a business service.
- To safeguard the sustainability of the business, LA Guitar School has had to implement a cancellation notice and guidelines for all students.
- You as a student or parent of the must contact LA Guitar School, should you not be able to attend a booked guitar lesson.
- LA Guitar School will always contact you should any lessons be affected, with prior notice by text, email or telephone call. Please make sure LA Guitar School has all your appropriate contact details or inform your tutor of any updates with your contact details.
Notice to cancel a lesson
- LA Guitar School requires 24 hours prior notice to cancel your lesson, please notify me before the 24 hour deadline.
- If you cancel your lesson under the 24 hour deadline there will be a 50% charge on top of your next lesson fee.
- If you fail to contact LA Guitar School to cancel your lesson or fail to attend your lesson, you will be charged 100% on top of your next lesson.
- To avoid any cancellation fee on top of your next lesson, L.A. Guitar School can offer you an alternate appointment time with in the same week of your original lesson if you wish cancel. Please contact me to rearrange your lesson for that week.
- Block payees – when you purchase a block of lessons you are agreeing to complete the course of lessons you have paid for. Once your block is completed and if you no longer wish to continue, please contact LA Guitar School and you slot can be given to another student.
- When booking your block of lessons, be sure to notify L.A. Guitar School of any dates that you cannot attend lessons.
- Should you have not notify L.A. Guitar School of any dates you cannot attend (appointment, holiday or any other arrangements outside your booking) and you have already confirmed and paid for your block of lessons, you will lose that payment for that date you cannot attend.
- Please be sure to have any dates you cannot attend due to other commitments; this can be noted in my schedule and your block payment will be around the dates you can attend and not charged around the dates you cannot attend. I can then book another student in your unattended slot if needed.
- Block payees or gift certificates – once you have paid for a block or a gift voucher these are none refundable you must complete the course of lessons you have paid
- Continued absence or un-attendance, LA Guitar School reserve the right to give your lesson time to someone else should there be regular cancellations or un-attendance. You will be notified of this if it does happen, should your time slot be given to someone else and you wish to continue lessons, you will need to submit a new enquiry for lessons and you will be given new time slots if one is available.
- Holiday or time off, L.A. Guitar School will happily hold your slot for two weeks of your holiday or time off. However, should your holiday or time off exceed two weeks I will require a %50 deposits for each week you go over the allowed two weeks to keep your slot open. Should you not wish to pay the deposit to keep your slot, I will have the rights to give your slot to any new enquires and you will lose that lesson place. You must then contact me to find out if your slot is still available on your return, if it is you can resume. If your slot has unfortunately been allocated to someone else, a new lesson time can be arranged if available, or can be placed on a waiting list till availability arrives.
Please remember the above terms have been put in place to secure LA Guitar School’s continuing sustainability of the business. Your tutor is self employed and if the above guidelines are not adhered to there will no longer be able offer this service to you and other students in the future
Tutor / Proprietor